Services & expertise

We do.

Communication strategy & action planning

  • Visioning and alignment with business priorities
  • Strategy process facilitation and documentation
  • Detailed implementation plans

HR content development, writing & graphics

  • Content planning; theme and message development
  • Writing – the foundation for everything
  • Graphic design, layout and illustration
  • Identity and branding
  • Media and channel concept development

Comprehensive solutions

  • All channels, all media
  • Campaigns
  • Ongoing education / influence
  • Single-project communication support

Project management

  • Continuous project direction
  • Integration with other critical functions
  • Vendor management

Measurement

  • Communication audits
  • Focus groups
  • Interviews
  • Surveys
  • Feedback analysis
  • Culture / workplace experience assessment

Skills training for leaders / managers

  • Face-to-face communication skills
  • Communicating for an engaged workforce

We know.

Health, welfare & retirement benefits

  • Consumer-driven plans
  • Enrollment / participation
  • Group health & welfare plans
  • Health Savings Accounts
  • Non-qualified plans
  • Paid time off programs
  • Pension plan design changes
  • Plan consolidation
  • Retirement choice plans
  • Savings & investment education

Wellness & consumerism

  • Comprehensive wellness program rollouts and ongoing marketing
  • Effective consumer choicemaking
  • Health risk assessments
  • Healthy behavior promotion and education
  • Holistic well-being (physical, financial, mental, spiritual, family, career)

Pay & total rewards

  • Base, variable and incentive plans
  • Pay for performance
  • Performance management
  • Personalized statements (print, online)
  • Total rewards strategy

Change navigation / readiness

  • Navigating HR change initiatives, business process changes and organizational restructuring / downsizing
  • Employee readiness analysis
  • Pre-rollout education and ongoing communication support
  • Participant sensing / measurement

Culture, engagement, and the employment experience

  • Alignment of internal communication systems
  • Assessment of culture / workplace experience
  • Communication training for managers
  • Employee engagement / high-performance workforce initiatives
  • Values-based management

Communication function design

  • Strategic alignment with business goals
  • Functional effectiveness
  • Structure of internal communication systems
  • Staffing requirements

Executive plans

  • Incentive plans and stock-based rewards
  • Supplemental / non-qualified plans

Internal branding

  • Brand development for HR, the employment experience and specific programs
  • Assessment of current brand environment

SPDs & corporate policies

  • Summary plan descriptions (print, electronic)
  • Employee handbooks
  • Corporate policy writing and consolidation

Traditional & electronic media

  • Print
  • Environmental
  • Face-to-face
  • Feedback systems
  • Online
  • Personalized
  • Video